n
Warning
Take precautions when using an Unlock
Pattern, PIN, or Password. It is very
important that you remember the screen
unlock information you set. You are allowed
5 attempts to enter your screen unlock
information. If you used up all 5 opportunities,
you will have to wait 30 seconds to attempt
unlocking the phone again.
When you can’t recall your Unlock
Pattern, PIN, or Password:
If you logged into a Google account on
the phone and failed to use the correct
pattern 5 times, tap Forgot Pattern? You
will be required to sign in with your Google
account and prompted to create a new
unlock pattern.
If you haven’t created a Google account
on the phone or you forgot your PIN or
Password, you need to perform a hard reset.
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Caution
If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
Turn the power off.1
Press and hold the following keys at the 2
same time for 10 seconds: Power/Lock
Key + Down Volume Key.
When the phone starts vibrating, release 3
the keys.
Use the Volume Keys to scroll to 4 Yes --
delete all user data and press the Menu
Key
.
Use the Volume Keys to highlight 5 reboot
system now and press the Menu Key
.
5. Using Safe Mode and Hard
Reset
Using Safe mode
To recover your phone when malfunctioning.
Turn off your phone and reboot. When 1
you see the booting animation (Rethink
Possible
SM
) press and hold the Menu
Key
. Your main screen will then be
displayed with the words "Safe mode" in
lower left corner.
From the Home screen, tap the 2
Menu Key
and tap
Settings
>
Applications
>
Manage applications
.
Choose the application you wish to uninstall 3
and tap
Uninstall
and
OK
to confirm.
Important notice
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