4-6. TROUBLESHOOTING WITH ERROR CODE
31
ERROR
ERROR DECISION
BASIS
CAUSE FOR ERROR
OCCURRENCE
REMEDY
WATER
SUPPLY
DRAINAGE
UNBALANCE
LID
OPEN
· WATER LEVEL
dose not rise to
the set level in within
30 minutes.
NO INLET
lamp blinks
· Water is not
completely drained
within 12 minutes.
· Laundry
unbalance during
spin.
· LID is opened in
the course of
intermittent spin,
normal spin or
processing
reservation.
· Water faucet is closed?
· Water supply is interrupted.
· Inlet valve is clogged with
dirts.
· Connector has bad contact
to the inlet valve.
· RED 6-pin connector has
a bad connection at the main
board.
· Is the drain hose located
properly?
· Drain hose is folded or
clogged due to freeze or dirt.
· Defective drain pump or the
WHITE 6-pin connector to the
main board has a bad
connection.
· Laundry in the INNER TUB
is filled unevenly.
· Washer is tilted.
· Lid is opened during
intermittent spin or normal
spin?
· Lid is opened while
processing reservation?
· Check the connections to the lid
switch and at the WHITE 6-pin
connector at the main board.
· Open water faucet.
Wait until water supply is
resumed.
· Clean or replace filter.
· Correct the connector
contact.
· Same as above.
· Drain hose properly positioned
at 0.9 ~ 1.2 m (36 ~ 48 inches)
above the floor.
· Make sure the drain hose is not
plugged with a foreign object.
· Check drain pump motor
contact. Replace the pump if
necessary.
· Load the washer as evenly as
possible.
· Adjust the leg.
· Close the lid.
· Close the lid.
· Check the connections.
· If the connection is good, check
the lead wire and replace it if
necessary.
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