S/N
1
2
3
4
5
6
7
8
PROMPT TONE
Low battery! Please charge the robot!
Battery malfunction
Please check if the wheels are stuck
Please check if the side brushes are stuck
Blower malfunction
Please check if the front is stuck
Master, the floor is wet and please take me away
FAULT CAUSES
Electric quantity below 20%
Battery charging fault
The robot is raised during operation
Wheel obstruction
Side brush obstruction
Foreign matters onto the fan
Infrared bumper or nose wheel obstruction
Wheel slip
SOLUTION
Charge the robot
Contact the manufacturer
Put the robot back to the ground
Remove the foreign matters
Remove the foreign matters
Contact the manufacturer
Remove the foreign matters
Move the robot to another
location and restartup
Alarm Prompt
S/N FAULT
Unable to start
Unable to charge
Abnormal operation
Unable to recharge
Noise when cleaning or robot
trembling when traveling
Abnormal dust suction performance
The fixed-time cleaning is inoperative
Remote controller malfunction
The robot keeps reversing
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2
4
3
5
6
7
8
9
SOLUTION
The battery capacity is insufficient. Please charge it on the charging base
before use;Ultralow (below 0℃) or ultrahigh (above 40℃) ambient temperature,
Please use the product in the environment at 0-40℃.
The charging base is not powered on. Please confirm whether both ends of
the power cord of the charging base are well inserted or not;The connection is poor.
Please clean the spring piece of the charging base and the charging wafer of the
robot;Please confirm whether the signal indicator of the charging base is lit.
The remote control
ler battery is short of electricity. Please replace the battery
with correctly installed new battery; Ensure the robot's power switch is on and
the battery's electric quantity is sufficient to complete the expected operation;
Use a clean cotton cloth to wipe the infrared transmitter of the robot's remote
controller and IR receiver; Please avoid using the remote controller near other
infrared equipment.
There are too many obstacles around the charging base.
Please put the charging base in the open area;
The robot is too far from the charging base.
Please put it around the charging base.
The side brushes or universal wheels are intertwined with hair.
Please clear it.
The suction port is blocked or the dust box is full.
Please check the suction port and clean the dust box garbage.
The cliff sensor malfunctions. Please clean the surface of the cliff sensor.
The battery is short of electricity. When the remaining el
ectricity is more than20%,
the fixed-time cleaning will be started.
Restart after it is powered off.
Frequently Asked Questions
Master, I am afraid of higher place.
Please take or put me down gently
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