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Catherine SchroederAug 6, 2025
Why is there no picture on the Lightware Extender video output (receiver)?
- RRenee SpencerAug 6, 2025
If there's no picture on the video output, several factors could be at play. First, ensure all devices, including the extenders, are properly powered by checking and reconnecting them. Verify that all cable connections, including video and optical cables, are secure. Confirm that the correct port is selected in the Crosspoint settings. Check if the laser is disabled in the LINKOUT properties and ensure Autoselect settings are correct if enabled. Also, verify that the output is not muted and that the display can receive the video format by checking the emulated EDID. Finally, ensure HDCP is enabled on the input port if it was disabled.
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