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Using Your Lively Mobile Plus
i
INFO
To ensure our Urgent Response Agents always have your latest information,
please regularly check your Personal Emergency Profile available at lively.com.
See lively.com ”Your Account” on page 50 for more information on how to
manage your Personal Emergency Profile.
IMPORTANT!
Test or Accidental Calls to Urgent Response
If you decide to test Urgent Response or accidentally place a call to Urgent
Response, please wait on the line for an Agent to answer and advise them that
you do not need assistance.
If you hang up before speaking with an Agent, Urgent Response may treat the
call as a potential emergency.
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