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Legal
To cancel your account and obtain a refund:
1. Call Lively Customer Service at 1-800-733-6632.
2. You will receive a return authorization number, address and instructions
for return.
3. All equipment must be in “like new” condition, as determined by Lively, in its
original box with all components and materials to be eligible for a refund.
Shipping charges are not refundable. All returns are at the customer’s expense. We will
not begin processing your refund until the device is received by Lively. It can take up to
15 business days to process a refund. Refunds, if applicable, will be processed back to
the party that paid in the same manner that payment was received.
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