Long range MT4300-C - Troubleshooting and Support; Frequently Asked Questions; Contact and Repair Information

Trouble Shooting
Frequently Asked Questions
Contact
Please call us with any questions. Your satisfaction is our priority.
Call toll free:
1 800 987-6749, Monday-Friday 8:30am-4:30pm EST
Website:
http://www.longrangellc.com
Product Repairs
MAIL TO:
Long Range LLC.
26 Tannery St.
Franklin, NH 03235
Please carefully pack and ship, prepaid and insured, to Long Range LLC.
20
Questions
Answers
What should I do if my MT4300-C isn’t working?
What should I do if my MT4300-C isn’t turning on?
First, ensure that your MT4300-C is set to the
same Channel as the trap that you are trying
to re. To do this, press 6 from the Main Menu.
This will bring you to the System Status screen
and will display the current Channel. You can
change the Channel in the System Setup
Menu (&15).
Second, ensure that your MT4300-C is set to
the correct Message Length. You can change
the Message Length in the System Setup
Menu (&16).
Is the MT4300-C waterproof?
No. If used out in the elements, we suggest that
you place the MT4300-C in a plastic bag free of
holes or defects to protect the device.
If your battery has been fully charged and still
isn’t turning on, unscrew the 6 screws on the
back of the device and insure that the ribbon
cable is securly attached.