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Lumens VC-A31S - User Manual

Lumens VC-A31S
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English - 1
VC-A31S / VC-A51S
HD Camera
(PTZ Video Camera)
Installation Guide - English
[Important]
To download the latest version of Quick Start
Guide, multilingual user manual, software, or
driver, etc., please visit Lumens
http://www.MyLumens.com

Questions and Answers

  • C
    Christopher BrownAug 8, 2025
    What to do if there is no image output from Lumens VC-A31S VC-A51S?
    • B
      brittany42Aug 9, 2025
      If there is no image output from your Lumens Security Camera VC-A51S, first check the power. Next, verify that the DIP switch is properly set. Ensure the display supports the output resolution, typically 1080p60/1080i60/720p60. Finally, replace the cables to rule out any faulty connections.
  • R
    Ryan HunterAug 12, 2025
    Why my Lumens VC-A31S Security Camera VC-A51S cannot be operated by remote control?
    • S
      Steven DoughertyAug 13, 2025
      If your Lumens Security Camera VC-A51S cannot be operated by remote control, confirm that the Camera Select on the remote control can be used together with the IR Select on the camera. Also, prevent the camera from direct sunshine. Ensure that energy-saving bulbs and IR touch screens are as far away as possible to avoid interference.
  • M
    marshallericAug 17, 2025
    What to do if Lumens VC-A31S Security Camera cannot be controlled with Codec?
    • B
      bbrownAug 17, 2025
      If the Lumens Security Camera cannot be controlled with a Codec, first consult the distributor to ensure the firmware is the latest version. To check the version: 1. Press [MENU] on the remote control. 2. Choose [Status]. 3. Go to Page 5 of [System]. 4. Verify the firmware version is correct. Also, ensure the connection is correct (RS-232/422 Input) and confirm the OSD menu [System]/[Control Protocol] setting.
  • J
    jacquelinedouglasAug 21, 2025
    How to fix Lumens VC-A31S if it cannot be controlled with RS-232/RS422?
    • C
      Craig MorenoAug 22, 2025
      If the Lumens Security Camera cannot be controlled with RS-232/RS422, make sure the connection is correct (RS-232/422 Input). Also, confirm the OSD menu [System]/[Control Protocol] setting.
  • Z
    zjonesAug 26, 2025
    Why is my Lumens VC-A31S Security Camera VC-A51S image severely delayed?
    • W
      wilsonamberAug 26, 2025
      If the VC-A51S image from your Lumens Security Camera is severely delayed, use 1080p or 720p 60/50 Hz signals rather than 25/30 Hz signals.
  • G
    Gene LeeAug 30, 2025
    What to do if Lumens VC-A31S is not working after changes to DIP Switch setting?
    • D
      dawnwilliamsAug 30, 2025
      If your Lumens Security Camera is not working after changes to the DIP Switch setting, unplug and reconnect the power cord and turn the machine on to change the setting.
  • C
    Catherine WattsSep 3, 2025
    How to fix Lumens VC-A31S that won't boot without power signal?
    • M
      Maria WilliamsSep 3, 2025
      Make sure you have plugged in the power cord to your Lumens Security Camera.

Lumens VC-A31S Specifications

General IconGeneral
Frame Rate30 fps
PowerDC 12V
Sensor TypeCMOS
Minimum Illumination0.5 Lux
Signal SystemPAL/NTSC
Weight1.5kg
Resolution1920 x 1080
Pan/Tilt AngleTilt: 90°
Video OutputHDMI, IP
Control InterfaceRS-232, RS-485, IP
Shutter Speed1/1s to 1/10000s
Operating Temperature-10°C to 50°C
Power SupplyDC 12V
Power Consumption12W

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