To Next PageTo Next PageHow to fix Lumens Security Camera that won't boot?
If your Lumens Security Camera doesn't boot, ensure the power cord is securely plugged in. If you're using a PoE connection, verify that your power supply supports PoE (IEEE802.3af) hubs.
What to do if Lumens VC-R30 cannot be operated by remote control?
If the VC-R30 cannot be operated by remote control, please ensure the IR Select setting in the camera menu matches the Camera Select setting on the remote control. Also, try replacing the remote control batteries and prevent the VC-R30 from direct sunlight. Keep energy-saving bulbs and IR touch screens away from the camera to avoid interference. If multiple VC-R30 units are in the same area, operating two remote controls simultaneously can cause signal interference; using only one remote control is recommended.
Why is my Lumens Security Camera image delayed?
If the image from your Lumens Security Camera is severely delayed, try using 1080p or 720p at 60/50 fps instead of 25/30 fps signals.
How to fix Lumens VC-TR40 Security Camera RS-232 control issues?
If the RS-232 cannot be controlled, confirm the connection is correct (RS-232 In/ Out). Also, ensure that the Baud rate setting matches the control equipment's setting.
What to do if ONVIF software cannot find Lumens VC-TR40 Security Camera?
If the ONVIF software cannot find the Lumens Security Camera, make sure that the [Camera ID] / [Location] fields in the web page [Setting] > [Video] use only English letters or numbers. Special characters and spaces can prevent the ONVIF software from detecting the device.
General| Brand | Lumens |
|---|---|
| Model | VC-TR40 |
| Category | Security Camera |
| Language | English |
