Luvion prestige touch 2 - Troubleshooting Common Issues

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LUVION
Premium Baby products
Problem Solution
No video from the baby
unit
1. Check the power supply of the baby unit. Make sure the power
adapter is plugged in and the green power LED is switched on.
2. Make sure that the parent unit is switched on.
3. Make sure that the baby unit is in range of the parent unit.
4. Make sure that the parent unit is not in the audio only mode (press
the power button shortly to exit the audio only mode)
5. Make sure that the parent unit is not in the power save mode. Go to
menu > power save and switch the power save mode o .
The video is dropping /
I have a constant low
reception / “Buiten Bereik”
message
1. Move the baby unit closer to the parent unit.
2. Try repositioning the baby and/or parent unit (away from walls) to
improve the reception.
3. Place the antenna of the parent unit in the upright position.
4. (re-)Pair the parent unit with the baby unit (see pairing chapter)
Audio problems 1. Make sure that the volume on the parent unit is not muted. Press
the + volume button on the parent unit to increase the volume.
2. Make sure that there is sound within range of the baby unit
microphone.
3. If the unit emits a loud, screeching noise, move the baby and
parent unit further apart.t.
The video is or has become
choppy
1. The video may become choppy when a lower frame rate is
experienced (i.e. 10 frames per second instead of 20 frames per
second).
2. Try moving the baby unit closer to the parent unit.
3. Remove obstructions between the baby and parent unit.
4. Place the antenna of the parent unit in the upright position.
The battery of the parent
unit runs out very fast
Use the power save mode or replace the battery with an o cial one.
O cial batteries can be acquired at your local luvion dealer.
The screen is frozen and I
can’t use the on/o button
to switch o the parent
unit.
Use the reset button located at the back of the parent unit to switch of
the parent unit. You can use the on/o button to switch it back on.
The image is upside down Use the videoswitch on the bottom of the camera unit to  ip the image.
(see Overview baby unit).
TROUBLESHOOTING
If you have any problems with the Luvion Prestige Touch 2, there is often a quick and simple solution.
Please try the following: