360 NEO Card Printer – User Guide
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THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE
Magicard Ltd. shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing,
performance or use of this material.
This document contains proprietary information belonging to Magicard Ltd. and may not be wholly or partially copied, stored in a data
retrieval system, or used for any purpose other than that for which it was supplied, without the express written authority of Magicard
Ltd. All rights are reserved.
The Holokote feature is protected by US PATENT No: 5,990,918 and by EUROPEAN PATENT SPECIFICATION EP 0 817 726 B1.
Microsoft and Windows Vista and Windows 7, 8 and 10 are trademarks of Microsoft Corporation.
Copyright © 2011 Magicard Limited.
PRINTER LIMITATIONS
1. First and foremost, always ensure the printer is kept clean and free of any dust. The printer must be cleaned at the frequency
recommended (after every 1000 images or at the change of a standard film). Do not leave card stock or partially spent dye film
open to gather dust as trapped debris and dust will be evident in the finished card.
2. Image Size is important to ensure full edge to edge coverage.
For 100NEO: 1016 x 642 Pixels or 85.6 x 54mm
For Magicard 300NEO, 360 NEO and 600NEO: 1013 x 642 Pixels or 85.7 x 54mm
For Ultima and Prima: 1036 x 664 Pixels or 87.7 x 56.1mm
Note: For the Retransfer series it produces an over-the-edge sized image consistent with reverse transfer printing which allows
the entire card surface can be covered with a “bleed”.
Therefore, it is important that any aspects of the image that the user wants to have wholly visible should fit centrally within
1013 x 642 pixel area to avoid any unwanted clipping.
3. Cards to be printed on should be from a reputable source and conform to ISO7810. Any debris, inclusions or pits within the card
may be evident in the finished image reproduction.
To ensure optimal card feeding performance, the card stock should be fanned (separated) and the input hopper maintained
between 10 minimum and 100 cards maximum (the input Hopper capacity being 100 cards).
Do not use any cards outside the Printers card thickness specification 0.50 - 1.27mm (20 - 50mil). To do so may result in a card
jam within the printer and will not be covered under the manufacturer’s warranty.
SAFETY INSTRUCTIONS
To prevent electric shock do not remove covers.
Do not attempt to service the printer yourself.
There are no user serviceable parts inside (either printer or dye film). In the event of malfunction, contact your
printer/consumable supplier.
This product is only to be used with the Power Source supplied at point of purchase.
Take care not to spill any liquid on the printer.
When handling the printer avoid touching the printing edge of the Thermal Print Head. Any grease and contamination will
shorten its life.
Before transporting the printer, remove dye film & card hoppers and pack the printer in its original packaging to reduce the
likelihood of damage in transit. Magicard is not responsible for printers/items inadequately packaged.
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