36 VIP User Manual
To verify that data can reach the VIP unit, use a PC on the same
network. Open an MS-DOS prompt on the PC, then type in a “ping”
command:
ping x.x.x.x
Substitute your IP address for the “x.x.x.x” shown above. For
example, if the IP address of your VIP unit is “10.1.4.52”, then you
should type:
ping 10.1.4.52
If your network connection is successful, you should see results
similar to the following:
C:\Windows>ping 10.1.4.52
Pinging 10.1.4.52 with 32 bytes of data:
Reply from 10.1.4.52: bytes=32 time==11ms TTL=14
Reply from 10.1.4.52: bytes=32 time=8ms TTL=14
Reply from 10.1.4.52: bytes=32 time=14ms TTL=14
Reply from 10.1.4.52: bytes=32 time=18ms TTL=14
Ping Statistics for 10.1.4.52:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss).
If a connection cannot be established between the VIP and your
networked PC, you should repeat the hardware and software setup
steps, verifying your settings. Pay particular attention to the VIP’s IP
address and Subnet value. If the above test still fails, have your
Network Administrator contact MagicBox, Inc.
Updating the Unit’s Software
Occasionally, MagicBox may issue upgrades to the VIP software. Such
upgrades, if applicable, will be available on floppy disk.
To perform an upgrade, simply insert the upgrade floppy (with your VIP
unit already turned on). You will see the following display:
Using the remote control, select “Continue”. The upgrade process will
begin. This process may take several minutes. At the end of the process,
your unit will restart and begin running the new software version.
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