VIP User Manual 3
Customer Support
Should you have any questions about installing or using your MagicBox
VIP system, please call our technical support line at 541-752-5542, send a
fax to 541-752-5614, or write to:
MagicBox, Inc.
1600 SW Western, Suite 130
Corvallis, OR 97333
You can also send email to:
support@magicboxinc.com
Your email inquiries will be answered within one business day, usually
the same day. Email is also the best way to communicate with us after
hours or on weekends. You may also visit our web site:
http://www.magicboxinc.com
Bugs
It is said that Murphy was an optimist only because he never had to use
a computer. Even the best-tested systems have unexpected problems.
We are dedicated to offering high-quality, bug-free products.
If you should encounter any unusual difficulties, please try to note the
circumstances under which the problem occurred. Try to duplicate the
results, if possible. These steps will help us to better isolate and solve the
problem. Please contact us right away when you find a bug – if we don’t
hear about it, we can’t fix it.
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