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Troubleshooting Guide
Observation Potential cause/solution
No sound The station is not tuned in. Fine tune the station.
The volume is set to a low position. Increase the volume.
Headphones may be connected. Disconnect the
headphones.
Buttons are not
working
Turn off the unit and turn on after a few seconds.
FM: Static sound
DAB: Burbling/
intermittent cut-out
Signal reception is low. Adjust the aerial or move the unit
to a stonger signal location.
Rescan stations.
Sound is distorted The volume is too high. Adjust the volume control.
Desired station not
found
Weak signal. Use the manual tune function.
Display shows
"No Service"
There is no DAB coverage in your area, or poor reception.
Adjust the position of the aerial, or move the unit to a
stronger signal location.
Display is blank This may occur if the broadcaster changes the label of a
service or removes a label while tuned. The radio will try
to retune or perform a scan.
Time and date
not setting
automatically
For the time and date to set automatically you need to
turn on the system and switch to DAB radio and let this
scan. Then press the ‘Power Mode’ button and the
system will go into standby and the date and clock will
have been updated automatically.
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