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Fault And Error Codes (cont.)
Code Description Explanation and Recommended Procedure
F7E8 Motor Stator Fault is displayed when the main control determines
Over the motor temperature is too high.
Temperature • Perform service calibration to calibrate water level and load
size detection.
• Mechanical friction on drive mechanism or basket (items
between basket and tub).
F7E9 Locked Fault is displayed when the main control determines that the motor
Rotor is not moving when it is being actively driven.
• Mechanical friction on drive mechanism or basket (items
between basket and tub).
• See TEST #3: Drive System, page 15 or TEST #3b: Drive System –
Motor, page 16.
“LF” or Long Fill Fault is displayed when the water level does not change for a
F8E1
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period of time OR water is present but the control does not detect
the water level changing.
• Is water supply connected and turned on?
• Are hose screens plugged?
• Is water siphoning out of the drain hose?
• Check for proper drain hose installation.
• Low water pressure; fill times longer than 10 minutes.
• Is the pressure hose connection from the tub to the main
control pinched, kinked, plugged, or leaking air?
• See TEST #2: Valves, page 15.
F8E3
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Overflow Fault is displayed when main control senses water level that
Or Flood exceeds washer capacity.
Condition • Check pressure hose connection from tub to main control.
Is hose pinched, kinked, plugged, or leaking air?
• Check for proper drain hose installation. Is water siphoning
out of the drain hose? Drain hose must not be more than 4.5"
(114 mm) into the drain pipe. Make sure drain hose is not
sealed into drain pipe, and that there is an air gap for ventilation.
Ensure that drain height is between 39" (991 mm) and 8' (2.4 m)
above the floor.
• May signify problem with water inlet valves.
• Pressure transducer fault on main control.
• See TEST #2: Valves, page 15 and TEST #6: Water Level,
page 19.
F8E6 Water Fault is displayed when main control senses water in the tub
Hazard and the lid has been left open for more than 10 minutes.
• Check pressure hose connection from tub to main control.
Is hose pinched, kinked, plugged, or leaking air?
• Check for proper drain hose installation. Is water siphoning
out of the drain hose? Drain hose must not be more than 4.5"
(114 mm) into the drain pipe. Make sure drain hose is not
sealed into drain pipe, and that there is an air gap for ventilation.
Ensure that drain height is between 39" (991 mm) and 8' (2.4 m)
above the floor.
• May signify problem with water inlet valves.
• Pressure transducer fault on main control.
• May signify problem with lid lock.
• See TEST #2: Valves, page 15, TEST #6: Water Level,
page 19, or TEST #8: Lid Lock, page 20.
“drn” Drain Pump Fault is displayed when the water level does not change after the
or “dr”, System drain pump is on.
F9E1
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Problem – • Is the drain hose or the drain pump clogged?
Long Drain • Is the drain hose height greater than 8' (2.4 m)?
• Is the pressure hose connection from the tub to the main
control pinched, kinked, plugged, or leaking air?
• Too much detergent.
• Is the pump running? If not, see TEST #7: Drain Pump, page 19.
F9E2 Water Ring Fault is displayed when the system is unable to drain water from load.
Detected, • Is the drain hose or the drain pump clogged?
Pump Drive • Is the drain hose height greater than 8’ (2.4 m)?
System Problem • Is the pressure hose connection from the tub to the main
control pinched, kinked, plugged, or leaking air?
• Too much detergent.
• Is the pump running? If not, see TEST #7: Drain Pump, page 19.
‡
This fault will stop the washer during Service Diagnostics Verification Cycle.
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