Maytag MVWB835DW - Service Pointer: Tub Ring Removal Intro; Tub Ring Removal Procedure

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For Immediate Attention of Your Service Department
TECHNICAL
SERVICE
POINTER
Technical Service Pointer #: W10740690
Action Required: Mandatory
Release Date: August, 2014

Laundry Products
Page 1
Brands Affected
A
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VMAX Top-Load, Direct-Drive Washer
PROCEDURE FOR REMOVING THE TUB RING
M
odels:
MVWB835DW* MVWB855DW* WTW8040DW* WTW8500DW*
MVWB855DC* WTW8000DW* WTW8500DC*
S
erial Number Range:
All Serial Numbers
Concern:
New tub ring is difficult to remove
Cause:
Due to the increase in size and depth of the tub ring, the working space between
the tub ring and side panel is very limited.
Correction:
The technician must use care when servicing the tub or removing the tub ring. The
procedure on the next page outlines the best practice to access the locking clips
surrounding the tub ring.
NOTE: Care should also be observed when this processed is followed so as not to
damage or break the tub ring clips. Failure to do so may result in a second call to
repair or install a new tub ring.
IMPORTANT: Use of gloves and sleeve protectors are highly recommended.