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Mazda CX-5 2017 - Voice Recognition Related Problems

Mazda CX-5 2017
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Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
Excessive, slow speech.
Excessive, forceful speech (shout-
ing).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise from
outside/inside vehicle).
Airflow from A/C is blowing
against the microphone.
Speaking in off-standard expres-
sions (dialect).
Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the micro-
phone.
A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
Phone-related voice recognition is
disabled
There is a problem with the connec-
tion between the Bluetooth
®
unit
and the device.
If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized
The Bluetooth
®
system is under a
condition in which recognition is
difficult.
By carrying out the following meas-
ures, the rate of recognition will im-
prove.
Clear memory from the phonebook
which is not used very often.
Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”, rec-
ognition will improve.)
When operating the audio, a song
name is not recognized
Song names cannot be recognized
by voice.
You want to skip guidance
Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.
Interior Features
Audio Set [Type A (non-touchscreen)]
5-63
CX-5_8GB6-EA-17G_Edition1 2017-5-18 10:43:27

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