MDG ATMe - Troubleshooting FAIL State Errors; Pressure and Heater Errors

ATMe, Haze Generator
User Guide, Rev: C/e, March 2023 23 / 33
Symptoms Probable Causes and Suggested Actions
« STATE = FAIL»
VERIFY THE ERROR MESSAGES
• ERROR = P. LOW
• Open the gas bottle
• With CO
2
bottle, verify the regulator is not
frozen
• Verify the set pressure on the regulator (60
psi, 4.1 bar or 410 kPa)
• Verify the gas line
• Verify the reading of the pressure transducer
«STATUSPRESSURE»
• Verify the regulator is not frozen
• ERROR = P. HIGH
• Verify the reading of the pressure transducer
«STATUSPRESSURE»
• Verify you are not using a Siphon CO
2
bottle
• You may have a solenoid valve malfunction.
Restart the generator.
• Verify you are not using liquid CO
2
Please contact MDG
Service if this problem
persists.
• ERROR = HEATER
• This is a heating timeout, due to a cartridge
heater problem.
• Restart the generator and check the heating
status «STATUSSTATE
= xx% HEAT». If
the heating value is not progressing, there
may be various issues.
• Check the fuses on the heater board
• Check the voltage
Please contact MDG Service if this problem
persists.
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