18 FCEALTMAXX (PIC-xxxxx) | Revision: 01/09/17
TROUBLEShOOTING (CONTINUED)
Symptom Possible
Cause
Remedy/Solution
One of the actuators
is not functioning
Hand pendant?
Try another pendant
from working bed
Use a different hand
pendant from a working
bed
Actuator?
Insert actuator cord
into another working
port of the control box
If bed still isn’t functioning,
replacing acuator
Actuator cable?
Verify actuator cable is
not damaged
If damaged, or Cut replace
actuator cable
Verify actuator cable
plug is inserted
completely in actuator
and control box
Push actuator cable plug
firmly into actuator/con-
trol box
Control Box
Insert actuator cord
into another working
port on the control box
If actuator works on a dif-
ferent port of the control
box
Verify it is not a hand pen-
dant issue
Replace the control box
Bed is not level
when operating
High-Low functions
Bed load is not evenly
distributed
Raise or lower bed to its
maximum or minimum
height
Actuators operate
but wrong move-
ment occurs
Control box
wiring?
Actuators are plugged
into the wrong ports
Plug actuators into proper
ports on control box
Replace control box
IF USE OF THIS TROUBLE SHOOTING GUIDE DOES NOT CORRECT THE PROBLEM, PLEASE CALL
MEDLINE TECHNICAL SUPPORT AT 1-800-MEDLINE.
CAUTION
SERVICE / MAINTENANCE PERSONNEL
The bed is a heavy piece of equipment. It is strongly recommended that any servicing or
maintenance of the bed be performed by two or more personnel.
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