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Inadequate paper guidance is the most common cause of problems:
• The paper roll must be able to move freely. It must not drag or jam.
• If the paper roll diameter is large and a fast printout is required, a tension control is necessary. Please note that
the printer does not have to "pull" more than the specied max. traction.
• The paper guide just in front of the printer determines the correct paper flow, NOT the guide of the paper roll. If
the roll is close to the printer, the guideance in the printer is sufcient. If, on the other hand, the roll is large and
far away, a LONG paper guide on the printer is strongly recommended.
• The paper should be bent as little as possible in the feeder.
Such “bends” can cause disturbances due to the “memory effect”. The paper feed should be carried out as
straight as possible following the paper guideance in the printer.
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The printer was designed for the installation situation "horizontal" to "vertical". Any angle in between is acceptable. If the
intended installation position is changed, the correct functioning of the printer cannot be fully guaranteed.
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The function of the presenter depends on the paper maintaining the correct tension so that the loop cannot collapse. If
the installation position is not horizontal and the loop is too large, it can also collapse.
The printer was designed for the installation situation "horizontal". If the intended installation position is changed, the
correct functioning of the printer cannot be fully guaranteed.
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