Troubleshooting
94
GB
Permanently de-registering the water lter
If you have removed an inserted water lter and want to continue operating
the appliance without a water lter, de-register the water lter from the
appliance:
1. Remove the water tank.
2. Remove the water lter (see Fig. 18).
3. Fill the water tank.
4. Press the "Service" button and also the "Large cup" direct key for longer
than 2 seconds.
» The water lter is de-registered.
» The water hardness is reset to the water hardness that the appliance
had stored prior to inserting a water lter.
5. Adjust the water hardness if necessary (see section6.4 Setting the water
hardness on page78).
8 Troubleshooting
If the actions listed below fail to rectify the problems or other problems not
listed here occur, contact our hotline (local rate).
The service number can be found behind the side cover (10) or in the Ser-
vice area of our website.
Problem Cause Action
Coee only emerges
from the outlet in drips.
Grinding neness is
too ne.
Set a coarser grinding neness
(see section6.7 on page80).
Appliance is soiled. Clean the brewing unit (see
section7.2 on page82).
Run the cleaning programme
(see section7.4 on page85).
Appliance is covered
inside with limescale.
Run the descaling program
(see section7.5 on page88).
Coee does not ow. Water tank is not lled
or is not correctly
inserted.
Fill the water tank and ensure
it is positioned correctly (see
section4.4 on page67).
Brewing unit is
clogged.
Clean the brewing unit (see
section7.2 on page82).
When foaming milk,
there is not enough
milk foam.
Selector switch is not in
the correct position.
Turn the selector switch to
the correct position (see sec-
tion5.6 on page74).
Cappuccinatore is
soiled.
Clean the Cappuccinatore (see
section7.3 on page84).