AquaLab TDL 13 SUPPORT AND REPAIR
5. On the RMA form, please verify the ship to and bill to infor-
mation, contact name, and problem description. If anything is
incorrect please contact a METER representative.
6. Tape the box in both directions for added support.
7. Include the RMA number in the attention line on the shipping
label.
Ship to:
METER Group, Inc.
ATTN: RMA (insert your RMA #)
2365 NE Hopkins Court
Pullman, WA 99163
13.1 Repair Costs
METER repairs manufacturer defects and instruments within the
one year warranty at no charge. We bill non-warranty repair charges
for parts, labor and shipping to you and may charge an extra fee
for rush work. METER can provide an estimated repair cost, if
requested.
13.2 Loaner Service
METER has loaner instruments available to keep you measuring wa-
ter activity while your instrument is being serviced. Please contact
customer support for pricing and availability of loaners. If your
AquaLab is being serviced under warranty, you qualify for a free
loaner.
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