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WP4C
13. Clean inside the case.
a. Remove any debris that may have collected within the case.
b. Wrap a new KIMWIPES strip around the end of the spatula and moisten it with
cleaning solution.
c. Clean all surface edges of the case. Replace the strip if it becomes too dirty during
this process.
d. Repeat stepc using new KIMWIPES strip moistened with deionized water instead of
cleaning solution.
e. Repeat stepc using new, dry KIMWIPES strip to remove any moisture remaining from
the cleaning.
f. Visually inspect the sample chamber for cleanliness. Clean again if necessary.
14. Ensure there is no contamination of the sample chamber cavity.
15. Replace the block, and insert the ribbon cable socket into to the 20-pin plug on the
block.
16. Lock the block into place with the locking levers.
17. Screw the thumb screws on the block back in until they are hand-tight.
18. Replace the case lid and secure the lid screw.
4.4 REPAIR
METER repairs manufacturer defects and instruments within the 1-year warranty at no
charge. Repairs outside of the warranty window are charged based on cost of parts, labor,
and shipping. An extra fee may be charged for rush work. Contact Customer Support for an
estimated repair cost.
METER has loaner instruments available for a fee while the WP4C is being serviced.
All WP4C units returning to METER for servicing must be accompanied with a Return
Merchandise Authorization (RMA) number. Prior to shipping the instrument, contact
Customer Support to obtain an RMA number.
The following steps will help to ensure the safe shipping and processing of the WP4C:
1. Ship the WP4C in its original cardboard box with suspension packaging.
If this is not possible, use a box with adequate space (at least 4 in) between the
instrument and each wall of the box.
2. Place the WP4C in a plastic bag to avoid disfiguring marks from the packaging.
3. Do not ship the power cord, serial cable, or any other accessories.
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