Copy content between your phone and computer
Copy photos, videos, and other content created by you between your phone and computer.
Tip: If you want to transfer your photos to a Mac, it is recommended that you use the
Lumia Photo Transfer for Mac app, which you can download from www.microsoft.com/
en-us/mobile/support/product/nokia-photo-transfer-for-mac/.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse
to your phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see the folders
of your phone, double-click the name of the phone. There are separate folders for
documents, downloads, music, pictures, ringtones, and videos.
3. Drag and drop items from your phone to the computer, or from your computer to the
phone.
Make sure you put the files in the right folders on your phone, or you may not be able to see
them.
You can’t copy text messages or contacts to your computer, but you can sync them with your
Microsoft account.
Tip: If your computer's operating system is Windows 7, Windows 8, or Windows 8.1, you
can also use the Windows Phone app for desktop. Windows 8 and Windows 8.1 install
the app automatically when you connect your phone to your computer. For Windows 7,
you can download it from go.microsoft.com/fwlink/?LinkID=265472.
For information on which app works with which computer, see the following table:
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