Problem solving guide
80
Problem Possible cause and remedy
F234 Cup protection switch-off has been activated three
times since switching on the coffee machine. The
cups or glasses being used are not recognised by the
automatic spout adjustment.
Use suitable drinking vessels for automatic spout
adjustment.
There is a fault with the automatic spout adjustment.
Switch the machine off with the On/Off sensor.
Wait for approx. 2 minutes before switching it
back on again.
Too much ground coffee There is too much ground coffee in the coffee chute.
If more than one level scoop of ground coffee is add‐
ed to the coffee chute, the brew unit cannot process
the coffee. The ground coffee will be directed into the
waste container and the fault message will appear in
the display.
Switch the machine off with the On/Off sensor.
Remove and clean the brew unit (see "Cleaning
and care – Brew unit").
Remove the ground coffee inside the coffee ma‐
chine, e.g. with a vacuum cleaner.
Use the coffee spoon supplied to add ground cof‐
fee to the ground coffee chute. Add only one por‐
tion of ground coffee to the chute.
Push the water container in
until it engages
The water container is not in the correct position.
Remove the water container and push it back in
again.
This fault message also appears if the water container
was not correctly filled and fitted for descaling.
Fill the water container to the descaling symbol
and restart the descaling programme.
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