BeneVision N17/BeneVision N15/BeneVision N12 Patient Monitor Service Manual          4-2
4.5 Technical Alarm Check 
Before troubleshooting the patient monitor, check for technical alarm message. If an alarm message is 
presented, eliminate the technical alarm first. For detailed information on technical alarm messages, 
possible causes and countermeasures, refer to N series Operator’s Manual (P/N: 046-011259-00). 
 
 
4.6 Troubleshooting Guide 
4.6.1 Power On/Off Failures 
Failure Symptom  Possible Cause  Countermeasure 
Power on failure 
AC mains not 
connected or 
insufficient battery 
power or battery 
damaged 
  Verify the AC mains is properly connected. 
  Verify the battery capacity is sufficient and the 
batter is not damaged.
 
improperly connected 
  Verify the cable connecting the power-on/off 
button board to the main control board.
 
 
Verify the connecting cable connectors and 
corresponding sockets are not damaged. 
Power  s
indicator board 
damaged
 
Replace the power switch and indicator board. 
defective 
Replace the power module. 
failure 
Replace the main control board.