7-1 
Chapter 7   Troubleshooting 
7.1. Power Supply 
No. Symptom  Possible Cause  Solution 
1  The power indicator 
does not light up after 
the power switch is 
turned on. 
The power supply unit of the 
system does not work 
properly or the power cord 
is not connected properly. 
Check the power supply unit 
and the power cord. 
2  The power indicator is 
on but no image 
appears. 
1. The interval between 
the shutdown and 
restart is too short. 
2. The contrast or 
brightness of the 
monitor is abnormal. 
1. Restart the system 1 
minute after the shutdown.
2.  Adjust the monitor with its 
contrast and brightness 
buttons. 
7.2. Monitor 
Note: If nothing is displayed on the monitor, check the contrast and brightness of the monitor 
and adjust them to medium values. If the monitor is still abnormal, perform according to 
the following table. 
No. Symptom  Possible Cause  Solution 
1  No display and the 
monitor indicator is off. 
The power supply of the 
monitor fails. 
Check the power cord of the 
monitor. 
2  No display and the 
monitor indicator is on. 
1.  Monitor signal is wrong.
2.  Setting is wrong or the 
main board fails. 
1.  Check the data line. 
2.  Check the connection to 
the output board. 
3.  Check the contrast and 
brightness buttons. 
4.  Replace the main board. 
4  Abnormal image  Monitor signal is wrong.  Check the data line. 
5  The screen flickers.  Monitor signal is wrong or 
the monitor fails. 
1.  Check the data line. 
2.  Replace the monitor.