Troubleshooting 
7-4 
No. Symptom  Possible Cause  Solution 
2  The system crashes 
after the startup image 
is displayed. 
The main unit fails.  Replace the main board. 
3  The system crashes 
after the menu is 
displayed. 
The main board is wrong.  Replace the main board. 
4  The prompt of wrong 
transducer recognition 
appears after the 
menu is displayed. 
The transducer or the 
transducer board is wrong. 
1.  Replace the transducer. 
2. Replace the transducer 
board. 
7.6. Use 
No. Symptom  Possible Cause  Solution 
1 
Characters are 
displayed while image 
is not. 
1. Transmission  power, 
gain or TGC control is 
abnormal. 
2. No  transducer  is 
connected or the 
transducer is not 
connected properly. 
3.  The system is in the 
freeze mode. 
1. Adjust the admission 
power, gain or TGC 
control. 
2.  Ensure the transducer is 
connected properly. 
3. Unfreeze the image. 
2 
The quality of image is 
abnormal. 
1.  The exam mode is not 
correct. 
2. The setting of image 
post process is not 
appropriate. 
1. Select an appropriate 
exam mode. 
2.  Adjust the post process 
setting or set it to the 
default. 
3  Slight dark stripe 
exists in the near field 
of image. 
1. The transducer is 
wrong. 
2. The emission circuit 
malfunctions. 
1.  Replace the transducer. 
2.  Replace the main board. 
4 Obvious symmetrical 
black area exists in 
the near field of 
image. 
1. The amplifier fails. 
2. ADC fails. 
Replace the main board. 
5 Asymmetrical black 
area exists in the near 
field of image. 
1.  The main board fails 
2. The transducer board 
fails. 
1.  Replace the main board. 
2. Replace the transducer 
board. 
6 Obvious  flecks, 
flickers, bright spots or 
dark spots exist in the 
image. 
The digital circuit is wrong.  1.  Execute the self-check 
and replace 
corresponding board as 
the system instructs. 
2.  If no prompt appears, 
replace the main board.