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MINGDA TECHNOLOGY CO.,LTD
www.md-3d.com
9 Support
Customer Support
Please visit http://www.md-3d.com/index.php?s=/news/support.html
Working Computer Specifications
Operation system MicrosoftWindowsXP、MicrosoftWindowsVista or MicrosoftWindows7
processor minimum value : 2.4 GHz, faster processor could shorten the processing time
RAM minimum value: 1GB (WindowsVista or Windows7 is 2 GB)Recommendation:2 GB(WindowsVista or
Windows7 is 3 GB)
Hardware installation: 90 MB monitor graphics resolution minimum value: 1024x768
Recommendation: 1280x1024 ( can use the wide-screen )
Necessary video card: In line with OpenGL accelerated graphics card Recommendation: OpenGL hardware
support to recommend 128 MB graphics card memory
MINGDA Limited Warranty Statement
Besides limited warranty, within the maximum range allowed by law. MINGDA or any authorized dealer have
not made any other statements or implied guarantee, including marketability and special-purpose applicability of
implied warranties. MINGDA has not supplied, undertake or provide, authorized to assume responsibility for it or
any other guarantee, including any authorized dealer or other express or implied warranties to the independent
third party.
10 Quality Assurance
MINGDA has formulated strict production process and inspection process, from every parts to the assembly
process, there are strict testing standards, equipped with sophisticated detection tools, each machine must go
through high temperature, extreme noise, wall thickness, printing speed, Velocity measurement of cantilever beam,
angle test and othertest for more than a dozen processes before the delivery , just for the stability of the machine,
ensure each machines can fully realize the value of the products for our customers.
Perfect after sales service system
One year warranty
we will provide you free maintenance, if quality issues of the printer is not impersonal factors.
Three months warranty parts: fan, synchronous wheel, heating element, sensor element, limit switch, belts,
bed heater.
One year warranty parts: motherboard, LCD board, power supply, Power cut module.
Five years of free maintenance
1 years to 5 years from the delivery day, if the machine has non-human damage performance fault, MINGDA
will provide free maintenance service. If you need to replace the parts, you can also purchased on our web shop to
replace by yourself.
Lifetime technical support
MINGDA provide lifetime free technical support to customers, If there is any technical problem with the
machine, please contact our professional after-sales technicians on the work time, we will provide the perfect
solution for you.