Mokon Duratherm - Section 10 - Warranty

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Section 10 – Warranty
DURATHERM-HYDROTHERM II-MINITHERM WARRANTY
LIFETIME WARRANTY
For the life of the system (limited to the original customer) the following are guaranteed to be free
of defective material and/or workmanship:
 Pump seal
 Plumbing
 Flow diverter
 All fittings
 Manifolds/heater canister
5 YEAR WARRANTY
For a period of up to 5 years from the date of shipment (limited to the original customer) the
following are guaranteed to be free of defective material and/or workmanship:
 Pump housing
 Relief valve
 Standard microprocessor controller*
 Casters
3 YEAR WARRANTY
For a period of 3 years from the date of shipment (limited to the original customer) the following
are guaranteed to be free of defective material and/or workmanship:
 Starter
 Low pressure shut off switch
 Motor
 Contactors
 Heater bundle/elements
 Cooling valve
NOTE: Any components not specifically listed are guaranteed to be free of defective material
and/or workmanship for a period of 3 years from the date of shipment (limited to the original
customer).
*Microprocessor Controllers with Special Features are covered for three (3) years; Solid State
controllers are covered for one (1) year.
Upon discovery of any alleged defect, it is the responsibility of the customer to contact the MOKON
Service Department with the complete model number, serial number and the date of purchase.
MOKON’S obligation under this warranty is limited to make good, from or at its factory, any parts
which are returned to the company (prepaid) and deemed to defective, within the time frame of
the warranty. The customer also has the option of forwarding the system to MOKON (Buffalo, NY),
prepaid by the customer and with a return authorization from MOKON for inspection and
component replacement or repair. Repair or replacement in any manner provided above shall
constitute a fulfillment of all liabilities of MOKON concerning the quality of the temperature control
system.
No allowances, credits or reimbursements will be made for any replacement or repair made or
provided for by the customer unless authorized in advance, in writing, by MOKON.