MOON Stellar DVD Player
Service and Warranty
(U.S.A and Canada only)
Please take the time to complete and mail the warranty card supplied with your MOON Stellar DVD
player. This card is necessary to activate your full warranty, as well as allowing you to receive
information on new products and services. Alternatively, you may visit our website
www.simaudio.com and go to the “warranty registration” section where you can register on-line.
If you experience a problem with your Stellar, contact your dealer first. Most often, problems are
merely minor oversights that are easily solved, and this will save you both the time and the cost of
shipping the DVD Player back to us. If your dealer is not able to diagnose the problem, please feel free
to contact our service department. If required, service must be performed by a Simaudio Ltd.
authorized center such as your national distributor. In order to prevent any damage during transport,
the Stellar must be packed with all of its original internal materials and shipped in the original box.
Please keep your box and shipping materials.
MOON Stellar DVD Players are guaranteed against defective materials and workmanship for a period
of TWO (2) years, parts and labor, to the original owner, with the exception of the DVD drive
mechanism. The Philips DVD drive is guaranteed for ONE (1) year, parts and labor to the original
owner. Upon receiving your registration card (either by mail or via our on-line warranty registration),
this warranty is immediately upgraded to FIVE (5) years, parts and labor, with the exception of the
Philips DVD drive which is guaranteed for ONE (1) year, parts and labor. Additionally, your Stellar
must be purchased from an authorized MOON dealer to qualify for warranties. These warranties are
voided in the case of accident, or if the unit was tampered with, somewhere other than at an
authorized Simaudio service center. This warranty is valid only in Canada and USA. In other countries,
the warranty conditions are defined and limited only by the local/national distributor.
Simaudio Ltd. limits its liability to the repair or replacement of the MOON Stellar DVD player.
Simaudio Ltd. cannot be held responsible for any damages caused to any other equipment, whatever
the circumstances and/or causes arising thereof.
Canada Simaudio Ltd. USA Simaudio USA
95 Chemin Du Tremblay, Unit 3 21 Lawrence Paquette Drive
Boucherville (Québec) J4B 7K4 Champlain, NY 12919
Tel. (450) 449-2212
Fax (450) 449-9947
E-mail: service@simaudio.com
____________________________________________________________________________________
Service and Warranty 23
To Previous Page
Loading...
