1-2
Introduction
1.3 Related Documents
The following documents are directly related to the use and maintainability of this product.
Table 1-1. Related Documents
Title
200/700 MHz Professional Radio Mobile
Level 1 &2 Basic Service Manual- English
1.4 Technical Support
Part Number
6864110R16
Technical support is available to assist the dealer/distributor and self-maintained customers
in
resolving any malfunction which may be encountered. Initial contact should be by telephone to
customer resources wherever
possible. When contacting Motorola technical support, be prepared to
provide the product model number and the unit's serial number. The contact locations and telephone
numbers are listed below.
Motorola
Radio
Support
Center
3761
South Central Avenue
Rockford,
IL
61102-4294
1-800-227-6772
1-815-489-1000
Motorola
Toronto
Service
Center
400 Matheson Blvd.
W,
Mississauga, Ontario, Canada L5R
3M1
1-800-543-3222
1-416-756-5841
1-888-331-9872 (Fax)
Motorola
U.S. Federal
Government
Depot
4395 Nicole Drive
Lanham, MD 20706
1-800-969-6680
1-301-731-6676
1.5 Warranty and Repairs
For warranty and repairs, contact Motorola Technical Support as listed below. Be prepared to provide
the product
model
number
and the unit's
serial
number.
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, and it
is
not identified as "Depot ONLY", the
part is available from Motorola Accessories and Aftermarket Division (AAD). If no part number is
assigned, the part is not normally available from Motorola. If the part number is appended with
an
asterisk, the part
is
serviceable by a Motorola depot only. If a parts list
is
not included, this generally
means that
no
user-serviceable parts are available for that kit or assembly. Technical Support the
product
model
number
and the unit's
serial
number.
Parts
Order
Entry:
7:00A.M.
to 7:00
P.M.
(Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
To
Order
Parts:
.)
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