Motorola Symbol MT2070 - Troubleshooting

Maintenance and Troubleshooting 15 - 3
Troubleshooting
MT20X0
Table 15-1 Troubleshooting the MT20X0
Problem Possible Causes Possible Solutions
Aiming Pattern
Aiming pattern does not appear
when pressing the trigger.
No power to the device. If the configuration requires a power
supply, re-connect the power supply.
Incorrect host interface cable is used. Connect the correct host interface
cable.
Interface/power cables are loose. Re-connect cables.
Device is disabled. For IBM 468x mode, enable the device
via the host interface. Otherwise, see
the technical person in charge of
scanning.
Device is disabled. For IBM 468x mode, enable the device
via the host interface. Otherwise, see
the technical person in charge of
scanning.
If using RS-232 Nixdorf B mode, CTS
is not asserted.
Assert CTS line.
Aiming pattern is disabled. Enable the aiming pattern. See
Aiming
on page 3-4
.
Battery may be discharged. Check the battery status. If the battery
is discharged:
1. Place the device in the charge only
cradle with a 12V power supply.
The device should power on.
2. Attach a cable to the device and
connect it to a PC. Wait 2 hours
until the trickle charge completes
(during this period the device
appears to be inoperative). When
the trickle charge completes, the
device should power up but this
may take several hours. (See
Battery Charging on page 1-14 .)
If the device does not power up,
contact Motorola support.