Troubleshooting 127
Problem Solution
I tried to place a call and
heard an alternating
high/low tone.
Your call did not reach the wireless system. You
may have dialled the number too soon after
turning the phone on. Wait until the display
shows the name of your service provider before
making a call.
I cannot send/receive calls.
Make sure that you have a phone signal. See the
“Signal Strength Indicator” item. Avoid electrical
or radio interference, and obstructions such as
bridges, parking garages, or tall buildings.
Your phone also may have the
Call Barring
feature turned on. If you know the unlock code,
you can change this setting in the security menu
(
>
Settings
>
Security
). Also, check to be
sure your SIM card is installed and working.
My phone has poor
reception and drops calls.
Make sure that your antenna is not bent or
damaged.
Also, make sure you have a phone signal. See the
“Signal Strength Indicator” item. Stay clear of
any obstructions such as bridges, parking
garages, or tall buildings.
I cannot hear others on my
phone.
While on a call, press the volume key on the left
side of your phone. Your phone display should
show the volume increasing.
Also, make sure that your phone’s earpiece is not
blocked by its carrying case.
I cannot open my inbox.
Before you can use text or information services
messages, you must set up the appropriate inbox.
See “Setting Up the Text Message Inbox”.
How do I see the calls I
sent or received?
To see the most recent calls you dialled or
received, open the “Recent Calls” lists:
>
Recent Calls
>
Received Calls
or
Dialled Calls
To Next Page
Loading...
