128 Troubleshooting
Problem Solution
My phone will not send
voicemail commands,
passwords, or other codes.
Your phone sends commands and passwords as
DTMF tones. You can set your phone’s DTMF
tones to be
Long
,
Short
, or
Off
. If you have
trouble sending numbers, check your DTMF
setting.
1
From the idle display, press:
>
Settings
>
Other Settings
>
Initial Setup
>
DTMF
2
Press
to scroll to
Long
or
Short
.
3
Press
SELECT
( ) to select it.
My phone’s display is too
light.
You can use the
Contrast Setting
feature to
change the level of contrast in your phone
display.
You can also use the
Backlight
feature to change
the length of time that your phone’s display
backlight stays on.
My battery didn’t last as
long as I expected. What
can I do to extend battery
life?
Your battery’s performance is affected by charge
time, feature use, temperature changes, and
other factors. For tips on extending your battery
life, see “Battery Use”.
I plugged the data cable
into my phone but my
phone did not beep. How
do I know if the data cable
is ready to go?
The beep indicates that you are set up correctly. If
you did not hear a beep, make sure that both
ends of the data cable are connected - the
smaller end to your phone and the larger end to
your computer.
Finally, your computer may have deactivated the
port to save power. Try opening an application
that uses the port, like a fax or dial-up
application, and your computer will automatically
activate the port.
My phone beeped when I
attached the data cable,
but my fax and data
applications don’t work.
Some wireless networks may not support data or
fax transmission. If you are roaming on an
unfamiliar network, this may be the case.
Also, remember that data and fax transmission
usually requires a subscription. Call your service
provider for more information.
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