Maintenance & Troubleshooting 4 - 7
Rechargeable
lithium-ion battery did
not charge.
Battery failed. Replace battery. If the
wearable terminal
still does not operate, try a
warm boot, then a cold boot. See
Resetting the Wearable Terminal
on page 2-17
.
Wearable terminal
removed from
cradle while battery
was charging.
Insert
wearable terminal
in cradle and begin charging. The standard
capacity battery fully charges in less than four hours
and the
extended capacity battery fully charges in less than eight hours
.
Ambient
temperature of the
cradle is too warm
or too cold.
Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).
Cannot see
characters on
display.(not applicable
to voice only
configuration)
Wearable terminal
not powered on.
Press the Power button.
Screen protective is
scratched or hazy.
Replace screen protector.
Display is hard to
read. (not applicable
to voice only
configuration)
Screen protective is
scratched or hazy.
Replace screen protector.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
Wearable terminal
removed from
cradle or unplugged
from host computer
during
communication.
Replace the
wearable terminal
in the cradle, or reattach the
Synchronization cable and re-transmit.
Incorrect cable
configuration.
See the System Administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the WT4090 Integrator Guide for details.
Ensure that Microsoft ActiveSync 4.5 or greater is installed on the
host computer.
No sound is audible. Volume setting is
low or turned off.
Adjust volume. Change volume settings by selecting
Start
>
Settings
>
Control Panel
>
Volume & Sounds
icon >
Volume
tab.
Move the slider to change the volume level or use volume control on
voice application.
Table 4-1
Troubleshooting the Wearable Terminal (Continued)
Problem Cause Solution
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