2016 MSpa
Service Manual
MSpa website: www.the-mspa.com
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MSpa can leave outside in light rain as it is of IPX5, protection against harmful ingress of water. But we
do not suggest people use it with bubbling open because the water may cause air pump damped and
rusted which could result the air pump works improperly and will void your warranty. And also you’ll need
to make sure to keep the power plug dry.
Can I use the spa during cold weather? How to use?
Yes, the spa can be used during cold weather by following the suggested ways as below:
1. Fill the spa with warm water to warm up the control box first to avoid SPL alarm and this will shorten
the course to heat up the water.
2. Drain the spa water when the spa is not going to be used for a while or keep the heater on. Do not
put the spa outside with temperature less than minus 10 ℃(14℉) even the heater is kept on.
Can the spa be left up year-round?
It depends on where you live. It is not recommended to keep your spa on if your temperature falls lower
than 0 degrees Celsius or 32 degrees Fahrenheit. The spa may freeze and cracking may occur. Spa can
not withstand the weight of ice and snow. It is recommended to store the spa when you will not use it for
a while.
Why is the filter function activated at the same time upon pressing the heater button?
It is normal. The heater function cannot be turned on independently, when the customer pressed the
heater function, the filter function also starts at the same time. At the same time, when the heater is
working, the filter function cannot be turned off individually either, but can only be turned off by pressing
“HEATER” button but not “FILTER” button.
Where should I install the filter cartridge? Why is there hole(s) on the surface of filter cartridge?
Does the filter cartridge have a filter bag?
Please screw the filter onto the water inlet (lower fitting) on the spa wall by turning it clockwise, through
which water is drawn from the pool by a pump. The hole(s) on the surface of filter cartridge is a security
to make sure there is always minimum water flow to avoid damage to heater and pump when filter
cartridge would be blocked. MSpa does have no cover or bag for the filter cartridge anymore
Is it safe for pets to play in the spa?
No, dogs, cats, and all other household pets should be kept away from the spa to avoid possible danger
of being drowned inside the pool water, and also to protect the spa side walls, inflatable ring, RCD plug
cable etc from pets bites or scratches which may cause punctures, holes, opening crack and other
damages to the spa pool or the RCD plug.
Why an extension cord should not be used as stated in the spa set up instruction?
In order to reduce the risk of electric shock, the customer can’t cut off the cord and connect the cord with
other one to extend the length of the power supply cord by himself since this may cause potential
danger. It is important only to use a 16A power supply. If the customer has to use an extension
cord/connecting cable, please make sure this is for 16A purpose and for outdoor use. For safety
reasons, set up spa a few meters away from power supply.
How much air should the consumer inflate the spa?
The spa can be Inflated until it becomes stable with approx.85% capacity only. An over inflated spa may
burst or suffer from leaks in the seam while it’s filled with water and heated by the sunshine in hot
summer. Always remember to use manometer to test and adjust the air pressure of the spa pool to a
suitable status (make sure the air pressure indicating needle stay within the green sector after filling the
water). When the spa needs to inflate more air during use, please also make sure the air pressure
indicating needle reads in green sector at any time.
Maintance on the Mspa Pool
Does the spa pool require any special care to ensure durability?
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