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IMC01 Frequently Asked Questions
Version 1.05
Contents
Version History
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2
1.0. Capabilities
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4
1.1. What currencies does the IMC01 supports........................................................................................ 4
1.2. Does the IMC01 recognize serial numbers?
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4
1.3. Does the IMC01 work with a printer?
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4
1.4. How does the external display work?..................................................................................................4
1.5. Does the IMC01 have batch/bundling capability?............................................................................. 4
1.6. Can transfer the counted record to the computer?........................................................................... 4
2.0. Trouble Shooting......................................................................................................................5
2.1. Solutions for all kinds of ERROR CODE?
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5
2.2. How do I clean the IMC01?
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6
2.3. How to remove a stuck banknote or bill?............................................................................................7
2.4. How do I fix bills constantly jamming?................................................................................................ 7
2.5. The wheels keep spinning every couple second after the machine powers on, and indicates an
error, how do I fix it?............................................................................................................................................. 7
2.6. When and how do I adjust the feeding gap adjustment?
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8
2.7. When and how to do I calibrate the CIS sensor?
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10
2.8. How do I restore the unit back to factory settings?.........................................................................12
2.9. What should I do if the machine keeps stop counting and error displayed on the screen?..... 13
2.10. How to turn off the key beep?...........................................................................................................14
2.11. What should I do if my preset batching is not working correctly?.................................................14
2.12. What should I do if Stacker Error displayed on the screen?
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15
2.13. What should I do if Motor Error displayed on the screen?
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15
2.14. What should I do if Image/IR/UV/MT/MG Error is frequently displayed on the screen?
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16
2.14.1. Check bills............................................................................................................................... 16
2.14.2. Perform CIS calibration......................................................................................................... 16
2.14.3. Adjust the detection level......................................................................................................16