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MUNBYN IMC01 - Trouble Shooting; Solutions for All Kinds of ERROR CODE

MUNBYN IMC01
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IMC01 Frequently Asked Questions
Version 1.05
2.0. Trouble Shooting
2.1. What are the error codes displayed on the screen?
Table 2- 1 Error Codes
Code
Error Message
Handling Method (Recommendation)
E1
UV Fault
Remove the banknote, clean the UV sensor
E2
Double Notes
If the errors occur frequently, adjust the screw toward the anti-clockwise to
decrease the feeding gap.
E3/E8
Chain Notes
E4
Half Note
Remove the banknote
E10
Image Error
Fine tune the screw to adjust the feeding gap according to section 2.6, And
perform the CIS calibration
E11/E12
Denomination Error
Remove the banknote, clean the CIS sensor;
Perform the CIS sensor calibration;
Collect the data of the banknote.
E13
Face Recognition Error
E14
Size Recognition Error
E15
Orientation Recognition Error
E20
MT Error
Remove the banknote, clean or replace the MG sensors
E21
MG1 Error
E22
MG2 Error
E23
MG3 Error
E24
MG4 error
E30-E38
IR Error
Remove the banknote, fine tune the screw to adjust the feeding gap according
to section 2.6.
Clean the CIS sensor and perform the CIS calibration;
Collect data of the banknote.
Motor Error
Please check if there is any foreign matter stuck inside IMC01.
Follow the instructions in section 2.13 for troubleshooting.
Stacker Error
Please refer to section 2.12 to clean the stacker sensor.
In the process of using the IMC01, the IMC01 may show abnormal state and display the error codes on the
screen. The description of the error codes and the related handling method is shown in table 2-1.

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