myPOS Smart - Support and Compliance; Warranty, Returns, and Disposal; Accessing Additional Resources

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 15myPOS Smart User Manual | page 15
Warranty and return policy
Important: The product, including myPOS Smart device and myPOS Business
card (“the product”) is not covered by Consumer law, including EC Direcves
on Consumer Protecon and Distance selling Direcves. This product is not
designated to consumers, meaning any natural person who is acng for purposes,
which are outside his trade, business, cra or profession. This product represents
nancial services and is designated only for accepng of payments for services or
goods oered by natural or legal persons with a legal business acvity, acng as
professionals, sole traders, traders, merchants, self-employed or otherwise selling
goods or services.
Replacement of myPOS package
with defect
• Client must not open the POS terminal device and must not try to repair the
defect by himself/herself. This will be deemed as a defect caused by Client and
the service provider will not be liable for its obligaons under the Return Policy.
• You have the right to return the full myPOS package within 30 days from the
date of receipt.
• Some Distributors may provide post-sale customer support and may be able to
take back the defected myPOS Smart device. Please contact your Distributor or
Agent rst and check for post-sale customer support. In case there is not such,
please proceed as instructed inthis Return Policy.
• The guarantee of the service provider does not cover any cables, accessories,
plugs, or power supply units or other items, dierent from the myPOS Smart
devices and the myPOS Business card in the myPOS Package.
Please read the full text of the Return Policy available at www.myPOS.eu prior to
registraon for the service and acvaon of the myPOS Package.
Important: disposal
You are not allowed to dispose any part of the myPOS Smart device,
including its baery, cables or other components with the general
household waste. If your myPOS Smart is not funconing, you have to
send it for repair by following the Return policy available at
www.myPOS.eu.
For more information
For full list of available documents visit:
hps://www.mypos.eu/en/devices/smart