Napoleon PRESTIGE II 750 User Manual (English)

Other manuals for Napoleon PRESTIGE II 750

Questions and Answers:

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Timothy BarajasAug 20, 2025
Why is there low heat/low flame on my Napoleon Grill when the valve is on high?
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  Amanda OrtizAug 20, 2025
  Low heat or flame on your Napoleon Grill can occur due to several reasons. If you're using propane, it may be due to an improper lighting procedure: ensure you follow it carefully, with all gas grill valves off when the tank valve is turned on, and turn the tank on slowly to allow pressure to equalize. If you're using natural gas, the supply line might be undersized, and the pipe must be sized according to the installation code. For both propane and natural gas, improper preheating could be the cause. Preheat the grill with both main burners on high for 10 to 15 minutes.
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theresa63Aug 25, 2025
Why does my Napoleon Grill burner output on “high” setting is too low?
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  Donald SosaAug 25, 2025
  If the burner output on your Napoleon Grill's “high” setting is too low (accompanied by a rumbling noise and fluttering blue flame at the burner surface), it could be due to a lack of gas, a pinched supply hose, a dirty or clogged orifice, spider webs or other matter in the venturi tube, or the propane regulator being in a “low flow” state. To address this: * Check the gas level in the propane cylinder. * Reposition the supply hose as necessary. * Clean the burner orifice and venturi tube. * Ensure the lighting procedure is followed carefully: all gas grill valves must be in the off position when the tank valve is turned on, and turn the tank on slowly to allow pressure to equalize.
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marcusmooreAug 27, 2025
Why do the burners on my Napoleon PRESTIGE II 750 Grill burn with a yellow flame and a smell of gas?
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  Anne PerryAug 27, 2025
  If the burners on your Napoleon Grill burn with a yellow flame, accompanied by the smell of gas, it's possibly due to a spider web or other debris, or improper air shutter adjustment. Thoroughly clean the burner by removing it. A qualified gas installer should slightly open the air shutter according to combustion air adjustment instructions.
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rodriguezalexisAug 30, 2025
What to do if my Napoleon PRESTIGE II 750 infrared burner flashes back?
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  jeffrey71Aug 31, 2025
  If the infrared burner on your Napoleon Grill flashes back, it could be due to ceramic tiles overloaded with grease drippings and build-up, clogged ports, overheating due to inadequate ventilation, a cracked ceramic tile, or a leaking gasket surrounding the ceramic tile, or a weld failure in the burner housing. Here’s what to do: * Turn the burner off and allow it to cool for at least two minutes, then relight it and burn on high for at least five minutes or until the ceramic tiles are evenly glowing red. * Ensure that no more than 75% of the grill surface is covered by objects or accessories. * Allow the burner to cool and inspect it very closely for cracks. If any cracks are found, contact your authorized Napoleon dealer to order a replacement burner assembly.
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Kristie HillSep 3, 2025
Why do flames lift away from the burner on my Napoleon PRESTIGE II 750?
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  Michael MillerSep 3, 2025
  If flames lift away from the burner on your Napoleon Grill, accompanied by the smell of gas, and possibly difficulties in lighting, it's likely due to improper air shutter adjustment. A qualified gas installer should slightly close the air shutter according to combustion air adjustment instructions.
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Jason WalkerSep 6, 2025
Why are burners not cross lighting each other on my Napoleon PRESTIGE II 750 Grill?
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  Zachary HendersonSep 6, 2025
  If the burners on your Napoleon Grill are not cross-lighting each other, it is probably because of plugged ports along the back of the burner. Clean the burner ports following the burner maintenance instructions.
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christopher73Sep 9, 2025
Why does “paint” appear to be peeling inside the lid of my Napoleon PRESTIGE II 750?
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  jesse29Sep 9, 2025
  The “paint” appearing to peel inside the lid or hood of your Napoleon Grill is not a defect. The finish on the lid and hood is porcelain and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards that flake off. Regular cleaning will prevent this.

Napoleon PRESTIGE II 750 Specifications

General

Type	Gas Grill
Cooking Area	750 sq. in.
Burners	4
Rotisserie Burner	Yes
Side Burner	Yes
Infrared Burner	Yes
Material	Stainless Steel
Warranty	Lifetime
Fuel Type	Propane or Natural Gas