NCR 7800 - Repairing the NCR 7800

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Repairing the NCR 7800
On-site and mail-in service options are available.
•
Hardware problems - call
1-800-262-7782
•
Software problems - call
1-800-543-9935
If you have determined that you cannot correct a problem,
contact the NCR Global Support center mail-in service
number
(1-800-551-7803).
1.
Identify yourself by customer name and that you are
experiencing a problem that is covered by mail-in
warranty or mail-in maintenance.
2.
With the help of the support analysis, try to identify the
probable cause of your problem and a possible remedy.
3.
If you cannot remedy the problem, get instructions from
support analysis to prepare the unit for mail-in. A return
authorization number will be assigned at this time.
All repair status inquiries require a return
authorization number.
On-site Service
Mail-in Service
Note: