NCR Orderman7 User Manual V01.04 Troubleshooting
Error Possible cause Possible solution
Cannot connect to Orderman
radio network
No network connection from
radio base station to host
system
Check network cable and power
supply to the radio base station
Range exceeded Change position of the radio base
station accordingly
Radio interference (other
Orderman radio network)
Change radio channel
Network configuration was
changed
Check/change network configuration
No WIFI (Wireless LAN)
connection
WIFI disabled on your handheld Activate WIFI on your handheld
Access point has no power
supply
Reconnect the power
Range exceeded Change position of the access points
accordingly
WIFI settings have been
changed (encryption, etc.)
Check/change WIFI settings
Orderman GmbH (Part of NCR Corporation) 48
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