5. Troubleshooting
Express5800/R120h-1E, R120h-2E Maintenance Guide
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Chapter 1 Maintenance
[?] A STOP error, a blue screen (Windows), or a purple diagnostic screen (VMware) is displayed.
Reseat the DIMM.
Update the system ROM to the latest version.
Replace the DIMM.
[?] A Linux kernel panic occurs.
Reseat the DIMM.
Update the system ROM to the latest version.
Replace the DIMM.
[?] Server restarts or powers down unexpectedly
Reseat the DIMM.
Update the system ROM to the latest version.
Replace the DIMM.
[?] Parity errors occur
Reseat the DIMM.
Update the system ROM to the latest version.
Replace the DIMM.
[?] Performance of memory is degraded
Reseat the DIMM.
Update the system ROM to the latest version.
Replace the DIMM.
[?] The memory LED is amber
Reseat the DIMM.
Update the system ROM to the latest version.
Replace the DIMM.
[?] ECC errors occur with no other symptoms
Reseat the DIMM.
Update the system ROM to the latest version.
Replace the DIMM.
[?] POST error message or IML message is displayed indicating an NVDIMM restore error
Remove and replace the failed NVDIMM.
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