7 Troubleshoot PowerRouter • Solar Inverter • Installation manual
36
EN
P111-S Soft The PowerRouter was not able to
configure the 3-phase sensor
• Make sure the 3-phase sensor is connected
properly
• Make sure the 3-phase sensor is not in the locked
position
• Restart the system (section 7.6.1)
P115-H Hard The PowerRouter cannot function
correctly because some hardware
modules were not detected
• Contact your dealer if this error occurs
P118-H Hard The installation wizard failed. • Restart the system (section 7.6.1)
• Run the installation tool or install wizard again
• Contact your dealer if this error occurs frequently
•
G001-S
G037-S
Soft The internal temperature of the
grid module (G) is too high
The output power of the module is
reduced
• Check the PowerRouter airflow (section 7.6.2)
• Once the module cools down the error will
disappear and normal operation will resume
• Contact your dealer if this error occurs frequently
G002-S Soft An overvoltage occurred on the
power backbone. The grid module
(G) will be temporarily turned off
• Once the voltage drops below the safe level the
error will disappear and normal operation will
resume
• Contact your dealer if this error occurs frequently
G003-S Soft An undervoltage occurred on the
power backbone. The grid module
(G) will be temporarily turned off
(e.g. the load on the local out is
higher than the power available in
the PowerRouter)
• Make sure the loads on the local out are turned off
• After one minute the error will disappear and normal
operation will resume
• Contact your dealer if this error occurs frequently
G007-S Soft The voltage level on the local out
is too high in a situation where no
voltage is expected
• If this error occurs during installation make sure the
grid is connected to the “AC GRID” connection
• When this error occurs during normal operation an
error has occurred in connection with the anti-
islanding safety requirements
• Restart the system (section 7.6.1)
• Contact your dealer if this error occurs frequently
G011-S Soft An undervoltage occurred on the
local out. The local out will be
temporarily turned off.
• Make sure the loads on the local out are turned off
• After one minute the error will disappear and normal
operation will resume
• Contact your dealer if this error occurs frequently
G012-S Soft An overvoltage occurred on the
local out. The local out will be
temporarily turned off (e.g. a very
high load connected to the local
out was suddenly disconnected)
• Make sure the loads on the local out are turned off
• After one minute the error will disappear and normal
operation will resume
• Contact your dealer if this error occurs frequently
G013-H Hard A short circuit was detected on
the PowerRouter local out
• Make sure the loads on the local out are turned off
• Check the wiring connected to the local out for a
short
• Restart the system (section 7.6.1)
G015-S Soft There was an internal
communication error within the
PowerRouter
• After one minute the error will disappear and normal
operation will resume
• Contact your dealer if this error occurs frequently
G023-H Hard The local out output was
overloaded
• Turn off the loads connected to the PowerRouter
• Restart the system (section 7.6.1)
G025-H Hard See P027-H
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