NETGEAR AirCard 815S

Frequently Asked Questions
84
AirCard 815S Mobile Hotspot
What do I do if my mobile hotspot doesn’t connect to my
service provider’s network?
If your mobile hotspot does not connect to your service provider’s mobile broadband network,
try the following suggestions:
• Make sure that your micro SIM account is active. To check micro SIM status, contact your
wireless service provider.
• If you use a prepaid micro SIM card, make sure that the account balance is positive.
• If your mobile hotspot still does not connect, you might need to create or update the
default connection profile.
 To check the default connection profile settings:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
.
2. Enter http://attwifmanager/.
The mobile hotspot web page displays.
3. Enter the mobile hotspot password.
The default password is attadmin.
The password is case-sensitive.
The home page displays.
4. Select Settings > Mobile Broadband >
APN.
5. Review ISP settings.
Questions About the Mobile Hotspot Web Page
Review these topics for answers to questions about the mobile hotspot web page.
How do I go back to the mobile hotspot web page?
 To view the mobile hotspot web page:
1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web
browser
.