NETGEAR AirCard 815S

Frequently Asked Questions
88
AirCard 815S Mobile Hotspot
 To find the MAC address on a Mac OS X device:
1. From the Apple menu, select System Preferences > Network.
2. Select the Wi-Fi adapter that is connecting to the routing hardware.
3. Select Advanced.
4. Select Ethernet.
The Ethernet ID is displayed. This is the same as the MAC address.
What do I do if the Wi-Fi network name doesn’t appear in the
list of networks?
If you do not see the mobile hotspot’s Wi-Fi networks from your Wi-Fi-enabled device, try
these suggestions:
• Refresh the list of networks.
• If the LCD screen is dark, the Wi-Fi radio might be asleep. Press the Power button to
wake the mobile hotspot.
• If the mobile hotspot is tethered to your computer, make sure that Wi-Fi is set to stay on
when the mobile hotspot is tethered. See
Turn Off Wi-Fi When the Hotspot Is Tethered on
page 65.
• Check the Wi-Fi band settings and consider using the 2.4 GHz band for increased
compatibility with client devices.