NETGEAR C6220 User Manual

Troubleshooting
99
AC1200 WiFi Cable Modem Router Model C6220
2. In the field that is provided, type ping and then the IP address of the remote device such as
the DNS server of your ISP.
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
3. If you do not receive this reply, do the following:
• Make sure that the Internet LED is lit.
• If your ISP assigned a host name to your computer, enter that host name as the
account name on the Internet Setup page.
• Make sure that the IP address of your modem router is listed on your computer as the
default gateway. If DHCP assigns the IP configuration of your computer, this
information is not visible in the Network Control Panel of your computer. Verify that
the IP address of the modem router is listed as the default gateway.
• Make sure that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.

NETGEAR C6220 Specifications

General

Product type	Tabletop router
Product color	Black
LED indicators	Power
USB port	Yes
Memory card slot(s)	No
USB 2.0 ports quantity	1
Ethernet LAN (RJ-45) ports	2
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Channels quantity	12 channels
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	340 Mbit/s
Certification	CableLabs
Processor frequency	1600 MHz
Cables included	LAN (RJ-45)
Power source type	AC
Security algorithms	WPA2, WPA2-AES

Weight and Dimensions

Depth	155 mm
Width	235 mm
Height	57 mm
Weight	440 g