Diagnostics and Troubleshooting
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ProSAFE Easy-Mount 8-Port Gigabit Ethernet PoE+ Web Managed Switch
Register Your Product
Registering your product allows you to receive email alerts and streamlines the technical
support process.
Note: For you to register the switch, the switch must be connected to the
Internet.
To register your product:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired connection.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see Access the Switch Using a Web
Browser on page 6.
The login window opens.
4. Enter the switch’s password in the password field.
The switch’s default password is password.
The Switch Information page displays.
5. Select Help > Registration.
The Product Registration page displays.
6. Click the Register button.
7. Follow the onscreen process to register your product.
Test Cable Connections
You can use the cable diagnostic feature to easily find out the health status of network
cables. If any problems exist, this feature helps quickly locate the point where the cabling
fails, allowing connectivity issues to be fixed much faster, potentially saving technicians hours
of troubleshooting.
If an error is detected, the distance at which the fault is detected is stated in meters. (This is
the distance from the port.)
To test a cable connection:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired network connection, or connect directly to a switch that is
off-network using an Ethernet cable.
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