NETGEAR Nighthawk RS400 User Manual

12
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your router. If you do not find the solution here, check the NETGEAR
support site at netgear.com/support for product and contact information.
The chapter contains the following sections:
• Quick tips
• Troubleshoot with the LEDs
• You cannot log in to the router
• Resolve a browser security warning
• You cannot access the Internet
• Troubleshoot Internet browsing
• Changes are not saved
• Troubleshoot WiFi connectivity
• Troubleshoot your network using the ping utility
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NETGEAR Nighthawk RS400 Specifications

General

NAT functionality	Double firewall protection (SPI and NAT)
DoS attack prevention	Yes
VPN support	Secure access to your home network away from home
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
DSL WAN	-
WAN connection type	RJ-45
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	1625 Mbit/s
WLAN data transfer rate (first band)	600 Mbit/s
Product type	Tabletop router
Product color	Black
LED indicators	Power
Flash memory	128 MB
Internal memory	256 MB
Processor cores	2
Processor frequency	1 MHz
USB 2.0 ports quantity	1
Ethernet LAN (RJ-45) ports	4
Power source type	DC
Package depth	348 mm
Package width	256 mm
Package height	79 mm
Package weight	1450 g
Number of products included	1 pc(s)
Antennas quantity	3
Cables included	DC, LAN (RJ-45)
Browser supported	Internet Explorer, Microsoft Edge, Google Chrome, Firefox, Safari
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Master (outer) case width	190 mm
Master (outer) case height	298 mm
Master (outer) case length	380 mm
Master (outer) case weight	380 g

Weight and Dimensions

Depth	184.5 mm
Width	285 mm
Height	50 mm
Weight	750 g